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Senior UX & Product Designer shaping enterprise-scale delivery and internal product experiences that improve operational efficiency and user satisfaction. Focused on solving real business problems through research, collaboration, and data-informed design.
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Latest Work

Order 360 UI

Large Scale Capacity Strategy

Instacart Integration

Discover. Design. Develop. Digest.

Discoveries + Service Blueprints

The backbone for all designs and teams is having a solid foundation in which to start from. A lot of what happens during the discovery phase helps agile teams develop faster and stay on track. This begins during the discovery and inception phase by conducting interviews with stakeholders, users, and development teams to learn and understand the use case and the backend services in which to create robust design concepts.

App Development

Once the discoveries take place – its time to put pen to paper. For much of the app development phase, it’s key to work with the development team and get coordination between the Product Designer and the Developers. Putting together user flows and screens that help illustrate the experience on the front end helps the development team see the entire experience and grasp often complex backend services that need to be translated to the front end. Having a solid foundation in place helps the “walls” of the application stand to create a better front end experience for the user.

USER RESEARCH

Continuous research is needed throughout every phase of the design process, especailly when creating complex applications. Having the ability to test, analyze, and retest desgins and concepts helps build stronger applications for users and reduces friction during use. Having a large persona and proto-persona library to work from helps keep designs on track with teams and is the fall back to when development teams have questions during the development process.

Design Systems

Work done upfront to solidify design systems across the enterprise makes rapid prototyping easier and helps development teams stay on task. A lot of effort goes into the design systems including usability, needs of the applications, and accessibility for individuals who will be using the applications.

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Looking for help with your next product or design? I'm always open to looking for new opportunities to help you grow. Let's talk!

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